Frequently Asked Questions

How fast can I launch?

Most teams publish their first product agent in under 10 minutes—create an agent, upload the user manual, and generate the QR code.

Does it work on any phone?

Yes. Any modern phone can scan a QR code to open a secure chat in the browser—no app download required.

How do you prevent hallucinations?

We ground responses in your approved sources. The assistant cites where answers come from and avoids speculation.

Can I create multiple agents?

Yes—typically one per product, model, or location. Each gets a unique QR code and its own knowledge base.

What happens when volume spikes?

Agents scale automatically, providing consistent response times without extra staffing.

Can customers reach a human?

Yes. Add a handoff option to route to email, form, or live chat for complex issues.

What about privacy?

We don’t sell your or your users’ data. Admins can set data retention and redaction policies.

Is there an API?

Still have questions?

We’re happy to help you design the right flow for your product or venue.